At Desksortstudio, we are committed to handling payment information responsibly and in accordance with applicable Canadian legislation and relevant European data protection requirements.
- Payment Processing
Payments made through www.desksortstudio.com are processed using Stripe as our payment processor.
Customers are not required to create or sign in to a Stripe account in order to complete a purchase. During checkout, payment details are transmitted through Stripe’s payment processing system for transaction authorisation and completion.
Our Stripe account information is maintained consistently with our registered business information, and our billing descriptor appears as:
www.desksortstudio.com
- Accepted Payment Methods
We currently accept the following payment methods, subject to availability at checkout:
Visa
Mastercard
American Express
Apple Pay
Google Pay
Other supported digital wallets where available
The payment methods displayed during checkout may vary depending on the customer’s device, browser and region.
- Payment Verification
To support payment integrity, transactions may be subject to automated verification procedures carried out during the payment process. In addition, Stripe may perform periodic payment risk assessments and monitor transaction activity to identify unusual or potentially unauthorised payment behaviour.
Where additional verification is required before a transaction can be completed, customers may be asked to provide information requested during the payment process.
- Protection of Payment Information
Payment card information entered during checkout is processed through Stripe’s payment processing infrastructure. Desksortstudio does not store customers’ complete payment card numbers or card security codes on its website.
Access to payment-related information is restricted to authorised business purposes where applicable and handled in accordance with relevant legal obligations.
- Data Protection
Personal information collected during the checkout process is handled in accordance with applicable Canadian privacy legislation and, where applicable, European data protection requirements.
Our website also maintains:
a Privacy Policy explaining how personal information is collected, used and retained; and
a Cookie consent mechanism under which non-essential cookies are used only after a visitor has selected “Accept” on the cookie banner.
- Fraud Prevention
Transactions may be reviewed where payment activity appears inconsistent with normal purchasing patterns or where verification measures indicate that further review is appropriate.
Where necessary to comply with legal or payment processing requirements, an order may not proceed until the required verification has been completed.
- Customer Assistance
If you have any questions relating to a payment made through our website, please contact us:
Email: desktop@desksortstudio.com
We aim to respond to payment-related enquiries within 24 hours during normal business operations.
- Policy Updates
This Payment Security Policy may be updated from time to time to reflect changes in legal requirements, payment processing practices or operational procedures. The version published on www.desksortstudio.com is the current version and takes effect from the date shown above.