This Privacy Policy explains how www.desksortstudio.com (“we”, “our”, “us”) collects, uses, stores and protects personal information when you visit or make a purchase through our website.
We are committed to processing personal information in accordance with applicable privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada and the General Data Protection Regulation (GDPR) where applicable.
- Data Controller
The data controller responsible for the processing of personal information is:
www.desksortstudio.com
Address: 120 Eglinton Ave E, Toronto, ON M4P 1E2, Canada
Phone: +1 (416) 532-7416
Email: desktop@desksortstudio.com
- Information We Collect
Depending upon your interaction with our website, we may collect:
Identity Information
Full name
Contact Information
Billing address
Delivery address
Email address
Telephone number
Order Information
Products ordered
Order value
Order history
Payment Information
Payments are processed by Stripe.
We do not receive or store complete payment card numbers. Payment information is collected and processed directly by Stripe in accordance with its own privacy practices.
Technical Information
When you browse our website, certain information may be collected automatically, including:
IP address
Browser type
Device information
Operating system
Language settings
Date and time of access
Pages viewed
Referring website
Cookie Information
Information collected through cookies and similar technologies as described in our Cookie Policy.
- How We Use Your Information
We process personal information only where there is a lawful basis to do so.
Your information may be used to:
process and fulfil orders;
communicate regarding purchases;
respond to customer enquiries;
administer customer accounts where applicable;
process payments through Stripe;
detect fraudulent or unlawful activity;
comply with applicable legal obligations;
improve website functionality and customer experience.
- Legal Bases for Processing (GDPR)
Where the GDPR applies, processing is carried out on one or more of the following legal bases:
performance of a contract;
compliance with legal obligations;
legitimate business interests that do not override your rights;
consent where required by law.
- Payment Processing
Payments made through our website are processed by Stripe, an independent payment service provider.
Stripe processes payment information on our behalf for the purpose of completing authorised transactions and complying with applicable legal and regulatory obligations.
Further information regarding Stripe’s processing of personal information can be found in Stripe’s own Privacy Policy.
- Sharing Personal Information
We may share personal information only where necessary with:
payment processor (Stripe);
shipping and delivery providers;
website hosting providers;
IT service providers;
professional advisers;
public authorities where required by applicable law.
We do not sell personal information to third parties.
7.International Fund Transfers
Because our business operations are headquartered in Canada and serve customers in Europe and the United States, personal information may be processed in Canada and other jurisdictions where authorized service providers operate.
When personal information is transferred internationally, appropriate safeguards will be implemented in accordance with applicable laws.
- Data Retention
Personal information is retained only for as long as necessary for the purposes described in this Privacy Policy and to comply with applicable legal, accounting and regulatory obligations.
In general:
order and transaction records may be retained for up to seven (7) years following completion of the relevant transaction where required for legal, accounting or tax purposes;
customer correspondence may be retained for up to three (3) years after the matter has been concluded;
technical logs are retained only for the period reasonably necessary for operational purposes;
where processing is based on consent, personal information will be retained until consent is withdrawn or the information is no longer required, unless a longer retention period is required by law.
Following expiry of the applicable retention period, personal information will be deleted, anonymised or otherwise disposed of in accordance with applicable legal requirements.
- Your Rights
Subject to applicable law, you may have the right to:
access your personal information;
request correction of inaccurate information;
request deletion of personal information where applicable;
request restriction of processing;
object to certain processing activities;
request data portability where applicable;
withdraw consent where processing is based upon consent;
lodge a complaint with the relevant supervisory authority.
The exercise of these rights may be subject to applicable legal limitations.
- Cookies
Our website uses cookies and similar technologies to support website functionality, remember user preferences, analyse website usage and improve the browsing experience.
You may manage cookie preferences through your browser settings where available.
- Children’s Privacy
Our website is intended for individuals who are legally capable of entering into binding contracts under applicable law.
We do not knowingly collect personal information from children.
- Data Protection
We maintain administrative, organisational and technical measures designed to reduce the risk of unauthorised access, disclosure, alteration or loss of personal information.
No method of electronic transmission or storage can eliminate every risk, and information is protected using measures appropriate to the nature of the information processed.
- Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of websites that are operated independently of us.
- Changes to This Privacy Policy
We may amend this Privacy Policy from time to time in order to reflect changes in legal requirements or business operations.
The updated version will become effective upon publication on this website unless otherwise required by applicable law.